How quickly does it start working on clothes?
FAQs
If you have any further questions, please feel free to reach out anytime to care@aerlune.com, we'll answer as soon as we can.
Some effects are almost immediate, such as the fresh herbal fragrance that begins to circulate within hours. Deep purification, including eliminating embedded odors, mold, and bacteria, may take longer depending on your closet’s condition. For freshness and protection to reach it's full effectiveness, keep the device on for at least 5 days on strong mode (we recommend you always have Aerlune on)
Does it require any maintenance or filter replacements?
No maintenance or filter replacements are needed. Our devices are made with care, to last. To ensure optimal performance, gently keep the device free of dust from time to time.
How long does each aromatherapy capsule last?
Each capsule provides continuous fragrance and protection for up to 6-9 months, depending on your chosen intensity setting. We're currently working on an aromatherapy box set with new fragrances and will likely launch towards the end of 2026.
I've heard ionizers can dry out the air. Should I be concerned?
That concern is valid for some cheap or outdated ionizers that flood the air with ions or ozone. But Aerlune is different. It uses a self-regulating ionization module with no fans, no UV bulbs, and no chemical output. The result: a gentle, continuous purification process without drying the air or creating harmful byproducts.
Can it cause static electricity or damage to delicate fabrics?
No. Aerlune's ion output is carefully calibrated to stay within a neutral range — purifying without overcharging the air. That means no unwanted static buildup and no risk to silks, cashmere, or other sensitive materials. Your fabrics stay crisp, not clingy.
How far away should my clothes be from the device?
Aerlune is designed to purify the entire wardrobe space from a fixed position. It doesn’t require direct contact or proximity to work. Simply attach it to an inner wall or shelf of your closet, and let it quietly do its job. No repositioning, no airflow management needed.
Does it help prevent musty odors during seasonal storage?
Yes. Aerlune continuously circulates purified, fragrant air throughout your closet, preventing moisture buildup and musty odors commonly found in seasonal storage. Your garments remain fresh, clean, and ready to wear – no matter how long they’re stored.
Can I use it for anything other than wardrobes?
Yes. While designed for wardrobes, it can also be used in enclosed spaces like bedrooms, shoe cabinets, linen closets, workplaces, or storage compartments to keep them fresh and protected.
Will the wall mount come off over time?
We get it - nobody wants a product falling off their closet wall. That’s why we use premium industrial-grade adhesives designed for long-term hold on most closet surfaces.
To date, with hundreds of units shipped, we haven’t had a single reported case of the mount coming off.
However, please make sure to follow the mounting instructions to ensure zero issues.
What happens if my clothes already smell musty — will it fix that too?
Aerlune works best as a prevention system, not a deep-clean solution. If your closet already has a musty smell, we recommend starting fresh first — give your closet a thorough clean, air it out fully, and wash the clothes going back in. Once you're starting from a clean baseline, Aerlune takes it from there, continuously protecting that environment so the smell never comes back.
Think of it like skincare: the best results come when you prep the surface first.
Will one device cover my entire wardrobe?
For reach-in closets, one device covers up to 1.5m2 (5ft2) and provides full protection. For larger walk-in/specialty closets, adding extra units ensures consistent purification throughout the entire space.
Is it safe to use around pets?
Yes. Aerlune is designed to be safe for households with pets. Unlike some older ionizer-based air purifiers that release excessive ozone and dry out the air — which can potentially harm small animals — Aerlune maintains balanced ion output and operates in a closed wardrobe space. Your pets stay safe while your clothes stay fresh.
What changes can I expect? Will I notice anything?
Aerlune is designed to work quietly in the background. You may not notice an immediate or dramatic shift, because it’s not meant to overwhelm your senses. Instead, over time, your wardrobe feels fresher, lighter, and more balanced. Less buildup. Less lingering musty odor. A space that simply feels… cleaner.
But more than anything — peace of mind. Knowing that everything silently damaging your clothes is no longer there. That's the change that matters most.
Does the device release ozone or radiation?
No. Aerlune uses plasma ionization technology — a process that works by electrically charging air molecules, not through any radioactive material or radiation. It emits either zero or ultra-low levels of ozone, always within FDA and EPA safety limits (0.05 ppm or less). Engineered specifically for enclosed spaces, it's designed to be as safe as it is effective.
Is it safe for people with skin sensitivities or respiratory concerns?
Yes. Aerlune operates without diffusing allergens, irritants, or synthetic chemicals. Its ionization process neutralizes odors and microbes in the air, not on your skin — so even the most sensitive users can enjoy clean air without irritation.
Will using Aerlune affect the color or texture of my delicate fabrics?
No. Aerlune’s purification process is entirely non-contact and chemical-free for fabrics. The gentle herbal fragrances and plasma ion technology are safe for all materials, including delicate silks, cashmere, and specialty garments, ensuring your clothes remain as pristine as the day you stored them.
Is it safe to use around children, and what about allergies?
Yes. Aerlune is safe for use around children as it operates with non-toxic plasma ion technology and natural herbal fragrances. The ingredients are carefully selected to be gentle and hypoallergenic, minimizing any risk of irritation. However, if your child has specific plant or herbal allergies, we recommend checking the capsule ingredients before use.
Does the capsules make clothes smell different?
The fragrance is subtle and refined, designed to keep your clothes smelling fresh without being overpowering. It creates a clean, pleasant scent that complements your natural wardrobe and personal fragrances.
Will this replace how often I do laundry or dry cleaning?
Not entirely — but it meaningfully reduces how often you need to. Laundry and dry cleaning handle the visible: stains, sweat, wrinkles. What most people don't realize is that washing itself causes wear — fibers break down, colors fade, and fabrics lose their shape over time. The less you have to wash, the longer your clothes last.
Aerlune handles everything in between. The bacteria, mold spores, and microscopic particles that settle onto your clothes while they hang. It's especially valuable for pieces that can't be washed frequently — seasonal items, cashmere, silk, structured garments — keeping them fresh and protected without the time or cost of dry cleaning.
Used consistently, it reduces unnecessary wash cycles, extends the life of your wardrobe, and ensures that insects and moths never get the chance to damage the pieces you care about most.
How do I track my order?
Once your unit passes our 4-stage quality control and ships out, you’ll have two simple ways to track your order live:
1) Use our Track Order page
No login needed. Just head to our Track Order page (linked at the bottom of any page), enter your order number and email, and you’ll see real-time updates.
2) Log in to your account
If you created an account at checkout, simply log in and go to the Orders section to view your tracking details and order history.
